Designed for GP and healthcare practice managers with vital information and tools for managing your clinic
Filled with expert guidance and the latest CQC, NHS and healthcare information, Croner-i Navigate-Primary Care helps you build the best practice possible.
Everything you need in one place
Get all the resources you need as a practice manager in a single, comprehensive online portal. Log into Croner-i and you’ll see everything from in-depth articles, self-audit tools, inspection standards, model documents, and more, all fully organised and easy to find.
Create an outstanding practice
All the latest thoughts from our health and care experts assist you with following CQC standards, managing employees, improving services, and above all providing the best possible healthcare for your patients. It’s everything you need to make your practice a responsible, caring, and overall excellent place for both patients and staff.
Stay CQC compliant
Croner-i gives you access to all the current rules and standards on patient care, health and safety, and business activities relating to practices, so you can be confident you’re operating safely.
In-depth guides cover more than 120 topics, including inspection and regulation, infection control, staff management, safeguarding and complaints procedures. Training presentations communicate it all to your staff, and adaptable document templates save you time.
Plus, full expert guidance to the CQC Fundamental Standards and an inspection self-audit tool help you achieve the highest possible CQC rating. It’s a simple, concise resource to help you make your clinic or surgery the best it can be.
Navigate-Primary Care Lite
- “What’s new” updates and monthly e-alerts
- Primary Care feature articles and analysis
- Online toolkits and expert Q&As
- Quick facts across Primary Care topics
Navigate-Primary Care Complete
- All Lite features
- Regularly updated in-depth topics and guidance (including patient care, staff management, GP contracts, and premises safety)
- Full text and guidance on CQC standards, plus self-audit tools for CQC inspections
- Model policies and "how-to" guides
- Template letters, forms and factsheets
- Training presentations
- Risk assessment tool
- Employment calculator
- Green office audit tool
- Advice line for health and safety and employment matters
- Who is Croner-i? +
Croner-i provides online information, expert guidance, and tools for professionals. Our products include resources for sectors such as tax, accounting, audit, human resources, health & safety, and compliance.
If you've been a Croner-i customer for a number of years, your service may previously have been known as CCH or Wolters Kluwer.
- How can I order a product? +
- How do I contact Croner-i? +
We're always happy to help with your queries. You can contact us in the following ways.
- New to Croner-i: 0800 231 5199, option 1
- Existing customers: 0800 231 5199, option 2
- Talk to us on live chat (bottom right-hand corner)
Phone lines and live chat are open 9am-5pm, Monday to Friday.
- What are your supported browsers? +
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- Microsoft Edge
- Chrome – current and previous three versions
- Safari 9 and above
- Windows 7, 8, 10
- Mac OS 10.10 and above
- Chrome on Android Marshmallow and above
- Safari on latest and previous Apple iOS
Most other browsers and operating systems may work, but are not officially supported so some elements may not function properly.