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Navigate-Primary Care

Designed for GP and healthcare practice managers with vital information and tools for managing your clinic

Filled with expert guidance and the latest CQC, NHS and healthcare information, Croner-i Navigate-Primary Care helps you build the best practice possible.


In-depth guides cover more than 120 topics, including inspection and regulation, infection control, staff management, safeguarding and complaints procedures. Training presentations communicate it all to your staff, and adaptable document templates save you time.

Plus, full expert guidance to the CQC Fundamental Standards and an inspection self-audit tool help you achieve the highest possible CQC rating. It’s a simple, concise resource to help you make your clinic or surgery the best it can be.

Navigate-Primary Care Lite

  • “What’s new” updates and monthly e-alerts
  • Primary Care feature articles and analysis
  • Online toolkits and expert Q&As
  • Quick facts across Primary Care topics

Navigate-Primary Care Complete

  • All Lite features
  • Regularly updated in-depth topics and guidance (including patient care, staff management, GP contracts, and premises safety)
  • Full text and guidance on CQC standards, plus self-audit tools for CQC inspections
  • Model policies and "how-to" guides
  • Template letters, forms and factsheets
  • Training presentations
  • Risk assessment tool
  • Employment calculator
  • Green office audit tool
  • Advice line for health and safety and employment matters


  • Who is Croner-i? +

    Croner-i provides online information, expert guidance, and tools for professionals. Our products include resources for sectors such as tax, accounting, audit, human resources, health & safety, and compliance.

    Read more about Croner-i or learn about our heritage.

    If you've been a Croner-i customer for a number of years, your service may previously have been known as CCH or Wolters Kluwer.

  • How can I order a product? +

    To order or sign up to a Croner-i product, call our sales team on 0800 231 5199. You can also fill out our enquiry form or email

  • How do I contact Croner-i? +

    We're always happy to help with your queries. You can contact us in the following ways.

    • New to Croner-i: 0800 231 5199, option 1
    • Existing customers: 0800 231 5199, option 2
    • Talk to us on live chat (bottom right-hand corner)

    Phone lines and live chat are open 9am-5pm, Monday to Friday.

  • What are your supported browsers? +

    On desktop:

    • Internet Explorer 11
    • Microsoft Edge
    • Chrome – current and previous three versions
    • Safari 9 and above
    • Windows 7, 8, 10
    • Mac OS 10.10 and above

    On mobile:

    • Chrome on Android Marshmallow and above
    • Safari on latest and previous Apple iOS

    Most other browsers and operating systems may work, but are not officially supported so some elements may not function properly.

Trusted by UK start-ups and the world's largest organisations

"Croner-i is the tool that gave me the confidence to work my way through anything that I have to give advice on."

Eleanor Christie
Group head of tax, Nando’s


of the Nando’s Tax team uses Croner-i for guidance on employment taxes and indirect taxes

What others say about us:

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